Customer story
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WhatsApp Invoicing
The Easiest Way to Invoice Your Clients — on WhatsApp
Stop sending PDF invoices no one reads. ereQa creates a professional branded invoice with a link you paste into WhatsApp. Your client taps it, sees a clean invoice page, and pays by card, bank transfer or USSD.
Sound familiar?
The everyday friction this replaces.
- Sending PDF invoices that clients ignore or can't open
- Following up for payment manually on WhatsApp
- No easy way for clients to pay directly from a message
- Looking unprofessional with hand-typed payment details
Step by step
How it works
Get the Invoice Link
ereQa generates a clean, shareable link for your invoice, with your bank details on it. One tap to copy.
Paste into WhatsApp
Open your WhatsApp chat with the client. Paste the link. Send. That's it.
Client Pays You
Client opens the branded invoice page, pays to the account shown and taps “I’ve paid”. You get notified instantly and mark it paid.
Why it works
Key benefits
Paid 2× Faster
Clients pay sooner when the invoice and your account number are right there in the chat — no PDF to download, one tap to copy the account number.
Auto-Reminders
ereQa automatically follows up via the invoice link if payment isn't received by the due date.
Looks Professional
A branded payment page with your logo and business details. Clients trust it immediately.
Frequently asked questions
View all FAQsCreate your invoice in ereQa, click "Copy link", open WhatsApp, paste the link in your client's chat, and send. Your client taps the link and pays from a branded payment page.
In Nigeria the conversation about an unpaid invoice happens on WhatsApp whether or not the invoice was sent there. Sending it there in the first place removes a step that costs most businesses several days per invoice.
Why email loses to WhatsApp here
A PDF attached to an email requires the recipient to open a laptop, download a file, read account details off it, and retype them into a banking app. Every one of those steps is a place the payment stops for a day. A WhatsApp message with a link requires a thumb.
It is also where the follow-up already lives. Chasing by email and being answered on WhatsApp means two threads with different histories, and the version anyone can find is the incomplete one.
Sending an invoice people actually pay
- Send to the person who authorises payment, not only the person who commissioned the work.
- Lead with the amount and the due date in the message body — not everyone opens the link immediately, and the message itself should carry the facts.
- Include their own reference or purchase order number if they use one, or the invoice will sit unmatched at their end.
- Send during working hours. An invoice link that arrives at 9pm is read and forgotten.
- Follow up in the same thread, so the history is one conversation rather than a reconstruction.
Keeping it professional
The objection to WhatsApp invoicing is that it feels informal. That is a formatting problem rather than a channel problem: the message is the delivery, the invoice behind the link is the document. A branded payment page with your business details, a proper invoice number and a correctly stated VAT line reads as professional regardless of how the link arrived.
What does read as unprofessional is a photograph of a handwritten invoice, or account details typed into a chat message with no document behind them.
Keeping the record straight
The risk with a chat-based workflow is that the record lives in the chat. If the invoice exists only as a message, then reconciliation, VAT and any dispute all depend on someone scrolling. Sending a link to a recorded invoice keeps the convenience of the channel without the record living in it.
Keep going
Related tools and reading
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