Customer story
Add Your Clients
Create a profile for each client with their name, email, phone, address, and preferred currency. Takes 30 seconds.
Client Management
Every Client. Every Invoice. One Dashboard.
Stop juggling clients across WhatsApp chats, emails, and spreadsheets. ereQa gives every client their own profile — with all invoices, payment history, overdue status, and a branded client portal — all in one clean view.
Sound familiar?
The everyday friction this replaces.
- Losing track of which clients owe you money
- No central record of a client's invoice and payment history
- Chasing overdue clients without a professional system
- Clients asking for invoice copies you can't quickly find
Step by step
How it works
Invoice Them Directly
Create invoices directly linked to a client. All their invoices are grouped together automatically.
Track Their Status
See at a glance who has paid, who's overdue, and who needs a follow-up. Filter by client or status.
Share Their Portal
Each client gets a branded portal link where they can view all their invoices, pay, and download PDFs.
Why it works
Key benefits
Client-Centric View
Click any client and see their full history — every invoice, payment, and outstanding balance at a glance.
Overdue Dashboard
See all overdue clients ranked by amount owed. One click to send a reminder to any client.
Branded Client Portal
Every client gets a professional portal with your branding where they view and pay all their invoices.
Frequently asked questions
View all FAQsCreate a client profile for each business or individual. Invoices created for a client are automatically linked to their profile. You can see all their invoices, payment history, and outstanding balance in one view.
Client information scatters by default — the brief in email, the change request on WhatsApp, the invoice in a folder, the payment history in a bank statement. Nothing is lost exactly, but nothing can be answered quickly either.
The cost of scattered records
It shows up in small ways that add up: not knowing whether a client is a good payer before agreeing terms, discovering a scope change was never invoiced, chasing someone who paid last week, or realising at year end that one client is a third of your revenue.
None of those is a crisis on its own. Together they are the difference between running the business and reacting to it.
What belongs on a client record
- Who authorises payment, which is frequently not who commissioned the work.
- Their TIN and registered name, needed for a correct invoice and for VAT.
- Agreed payment terms, and what their actual behaviour has been against them.
- Every invoice, its status, and any part-payments.
- Whether they deduct withholding tax, and whether the credit notes have arrived.
The gap between agreed terms and actual behaviour is the most useful field on the list, and almost nobody records it.
Concentration is a risk you should measure
Revenue by client is a report most small businesses have never produced, and it usually surprises them. A client at 40% of revenue is not a good client; it is a business risk with a friendly face, and knowing the number is what turns it into a decision about pipeline rather than a shock when they leave.
Making the follow-up unremarkable
Chasing payment is uncomfortable when it feels like a personal request and routine when it is clearly a process. A client who has their own view of what is outstanding, and who receives reminders on a schedule that was set when the invoice was raised, does not experience the follow-up as a confrontation — and neither do you.
Keep going
Related tools and reading
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