Customer story
Add Your Retainer Client
Create a client profile with their billing amount, currency, and schedule (monthly, weekly, quarterly).
Recurring Billing
Set It Once. Invoice Forever.
Stop manually creating the same invoice every month. Set up your retainer clients in ereQa and it handles everything — automatic invoice creation, sending, reminders, and payment tracking. Zero monthly effort.
Sound familiar?
The everyday friction this replaces.
- Forgetting to send the monthly retainer invoice
- Manually creating the same invoice every month
- Chasing clients for recurring payments awkwardly
- Losing track of who has paid and who hasn't
Step by step
How it works
Set the Schedule
Choose when invoices go out — e.g. "1st of every month". Set start date, end date, or run indefinitely.
ereQa Does the Rest
Invoice is automatically generated and sent on the scheduled date. Auto-reminders follow if unpaid.
Track in Your Dashboard
See all recurring clients, payment status, and next billing dates at a glance. Get paid on autopilot.
Why it works
Key benefits
Zero Monthly Effort
Once set up, ereQa handles every recurring invoice forever — no logging in, no reminders to set.
Paid Straight to You
Each recurring invoice goes out with your bank details. Clients pay your account directly and tap “I’ve paid”.
Full Visibility
Dashboard shows every recurring client, their billing schedule, payment status, and total billed to date.
Frequently asked questions
View all FAQsGo to Invoices → New Recurring, add the client details, billing amount, currency, and schedule. ereQa starts sending invoices automatically from the start date.
Predictable revenue is only predictable if it is actually billed. The commercial problem with retainers is not pricing or scope; it is that the invoice depends on somebody remembering, every month, forever.
What a retainer is really buying
From the client's side, a retainer buys availability and a predictable cost. From yours, it buys a revenue floor you can plan against and a relationship that does not need to be re-sold every project. Both of those are undermined by irregular billing, which turns a predictable arrangement back into an ad-hoc one.
Structuring one that lasts
- Bill in advance for the coming period. Retainers are for availability, and availability is booked ahead.
- Define what unused capacity does — rolls over, expires, or is credited. Leaving it undefined is the most common cause of a retainer ending badly.
- Set the overage rate in advance so extra work is a rate, not a negotiation.
- Put a review date in the agreement. A scheduled price conversation is much easier than an unscheduled one.
- Include a notice period on both sides, so the revenue floor is real for planning purposes.
Subscription mechanics for a Nigerian business
Collecting recurring payments in naira means Paystack, Flutterwave or Bani rather than a card processor built for another market. Failed payments are routine — expired cards, daily transfer limits, bank downtime — and the difference between a healthy subscription base and a leaky one is whether the retry and the follow-up happen automatically.
Treat the first failure as administrative and the second as a signal. Most first failures recover with a reminder and a fresh link.
Reading the numbers honestly
Recurring revenue introduces a gap between cash and earnings that one-off work does not have. An annual plan paid in January is twelve months of service, and counting it as January revenue makes January look extraordinary and February look like a collapse. Recognising it across the period it covers is what makes month-on-month comparison mean anything.
Keep going
Related tools and reading
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